Frequently Asked Questions
Your guide to sparkling with confidence at Asp Fashion Jewellery.
What materials are used in Asp Fashion Jewellery?
Our pieces are crafted using high-quality alloys, premium cubic zirconia, and authentic-look plating. Each item is lead and nickel-free to ensure it is skin-friendly and durable for daily wear.
How should I care for my fashion jewellery?
To maintain the shine, keep your jewellery away from water, perfumes, and hairsprays. Store each piece separately in a soft pouch or an airtight box to prevent oxidation and scratches.
What are your shipping timelines?
We typically process orders within 24-48 hours. Domestic shipping usually takes 3-7 business days, while international delivery can take 10-15 business days depending on the location.
Do you offer a return or exchange policy?
Yes, we offer a 7-day return policy for unused items in their original packaging. Please contact our support team to initiate a return if you receive a damaged or incorrect product.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through a secure, encrypted payment gateway.
Can I track my order status?
Absolutely. Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your package's journey in real-time.